India, Dec. 27 -- The Government of India has issued a release:
Sl No.
Sector
Total Grievances
Total Amount Refunded (in Rs.)
1
E- Commerce
39,965
320,680,198
2
Travel & Tourism
4,050
35,222,102
3
Agency Services
957
13,497,714
4
Electronic Products
635
11,725,231
5
Airlines
668
9,556,843
Total
46,275
39,06,82,088
The National Consumer Helpline (NCH), a flagship initiative of the Department of Consumer Affairs, Government of India, continues to play a crucial role in effective, timely and pre-litigation redressal of consumer grievances across the country.
During the eight-month period from 25 April to 26 December 2025, the helpline successfully facilitated refunds amounting to Rs.45 crore, addressing 67,265 cons...