India, Aug. 6 -- in the period from 01.11.2022 to 26.05.2025, details of number of complaints received, disposed and pending against Central Government Ministries/Departments/Organisations is as under:- The Government has undertaken a comprehensive set of measures to reduce grievance pendency and improve the efficiency of the redressal process through the implementation of the 10-Step Reforms under CPGRAMS (Centralised Public Grievance Redress and Monitoring System). These reforms include the adoption of next-generation artificial intelligence technologies to enhance system capabilities, making CPGRAMS available in all 22 scheduled languages to overcome language barriers, and establishing a Data Strategy Unit for root cause analysis and sys...