India, Feb. 9 -- A private bank employee was allegedly caught on camera verbally abusing a customer, sparking widespread condemnation for her act.

According to media reports, the incident occurred at a branch of HDFC Bank in Kanpur city.

In the video, the woman bank employee could be seen arguing with an account holder following a complaint.

Invoking her caste, the woman, who repeatedly used foul language during the heated conversation, said: "I am a Thakur."

Several co-bankers could be seen trying to control the situation.

The video has now been widely circulated online.

The bank has not issued any official statement on the incident so far.

Published by HT Digital Content Services with permission from India Blooms....