India, May 28 -- Voice AI has emerged as a key enabler for consumer-facing sectors in bridging the gap between customer intent and action. Today, organisations have started to see tangible improvement in business outcomes, thanks to seamless customer interactions with AI.

This is precisely what the India head of ElevenLabs, Karthik Rajaram, shed light on at Inc42's AI Summit 2026 during a panel discussion with Pramod Adiddam, CTO of Myntra and Ramakrishna R, cofounder & CTO of healthtech startup Cure.

Rajaram highlighted how his organisation is helping sectors like ecommerce and healthcare adopt voice AI at scale.

"We also work with Cars24, which has deployed about 400 agents for lead qualification and assisted sales. They've seen a 35...