India, Dec. 11 -- Last year, many expected agentic AI to become one of the major forces to reshape India's tech and business landscape. And as we conclude this year, the impact is clearly visible.

Enterprises are adopting multi-purpose AI agents to manage customer interactions, streamline sales and marketing workflows, and automate routine operational tasks that hinder team productivity.

Almost every major conversation around AI this year highlighted how companies are either building agent-driven workflows internally or enabling others to deploy agent-based solutions at scale.

Now, as we bid adieu to 2025, let's analyse which business functions underwent the most visible transformation, and what lies ahead for AI agents.

Speaking with...