Pronto's Second Shift
India, Nov. 8 -- Anjali Sardana and Pronto entered India's domestic services market in 2025 to solve a familiar urban problem: finding reliable house help on demand. The result was a quick commerce-style home services platform, combining technology-led recruitment, standardised training and a hyperlocal network of professionals.
Pronto, which competes with Snabbit and Urban Company, says it has served more than half a million households across 11 cities. But the real story of Pronto is being developed far away from the homes and houses that its professionals visit.
This is being built in Silicon Valley.
Footage recorded by professionals working in thousands of homes every day is helping shape the next generation of robots.
The first s...
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