Over 533,000 petitions cleared in Sahyog Shivir
PATNA, Aug. 1 -- The Bihar government has cleared nearly 95% of the over 533,000 public petitions received under its newly rolled-out Sahyog Shivir campaign, in its bid to make administration more responsive and accessible at the grassroots level, a senior official said on Friday.
Launched on May 19 under chief minister Samrat Choudhary, the special camps have drawn large gatherings from across the state with many arriving with an expectation of securing prompt resolution to long-pending concerns involving certificates, welfare entitlements and everyday administrative hurdles.
Figures released by the general administration department show that 5,83,866 petitions have been registered under the drive so far. Of these, 5,33,904 have been resolved, 19,718 turned down and 30,244 remain outstanding, translating into an overall pending rate of 5.18%, said GAD secretary Md Sohail at a press conference on Friday, noting that bulk of the cases were settled within roughly two to two-and-a-half months of the programme's start.
District-level data reveals sharp variations in both the volume of complaints and the pace of clearance. Bhojpur recorded the highest number of petitions at 38,456, followed by Patna (28,206), Begusarai (27,912), Muzaffarpur (27,848) and Gaya (26,763). These five districts together account for a substantial share of the statewide total, reflecting both population density and the strong public response to the camps.
Patna's performance regarding resolutions of petitions received under the camps stands out with the largest backlog in both absolute and percentage terms. The district has 2,632 unresolved petitions, equating to a 9.33% pending rate-the highest in the state. Sitamarhi follows closely with an 8.94% pending rate (784 cases), while Darbhanga (8.11%), Purnia (7.63% ) and Samastipur (7.15%) also figure among the districts with relatively higher outstanding loads. In contrast, Sheohar has managed the lowest pending rate at just 1.01%, with only 62 cases still open out of 6,152 received.
Other districts showing relatively higher absolute pending figures include Bhojpur (2,291), Gaya (1,505), Muzaffarpur (1,368) and Samastipur (1,493). Officials say the variation underscores differences in caseload pressure and the need for focused follow-up in high-volume areas.
Sohail also highlighted wider gains in citizen services. More than 53.8 crore requests have been handled under the Bihar Right to Public Services (RTPS) Act, 2011, covering documents such as caste, income and residential certificates.
An automatic appeal system introduced on June 23 now elevates delayed RTPS applications to the next stage without manual intervention. Since its introduction, 6,934 such appeals have been generated, with 5,503 already settled.
Since January 22, 2016, more than 19.38 lakh complaints have been addressed under the Bihar Public Grievance Redressal Act through officers stationed at the divisional, sub-divisional and district levels. In addition, 16,106 petitions filed by serving and retired government staff have been settled under the Bihar Government Employee Grievance Redressal System introduced in 2019.
On the employment front, Sohail said that under Saat Nischay-2 and Saat Nischay-3, a total of 10,27,839 individuals have been given jobs-8,19,634 on a permanent basis and 1,32,558 on contract. The government has also sent forward requisitions for filling 1,72,218 posts across departments for 2025-26 and 2026-27 to various recruitment bodies. Clearance has been given for the fourth phase of the Teachers Recruitment Examination (TRE-4).
In a parallel step to strengthen administrative capacity, the Chief Minister Fellowship Scheme, run jointly with IIM Bodh Gaya, has placed 107 management professionals in different government departments to introduce contemporary practices into public administration....
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