India, Oct. 27 -- Diners shouldn't have to ask restaurants to remove a charge they never agreed to pay. That's what the Central Consumer Protection Authority (CCPA) held while imposing a Rs.1 lakh fine on Mister Chai at Delhi's Shangri-La Eros hotel for automatically adding a service charge to customers' bills. The action followed two complaints over bills issued in May and June 2025. The hotel argued that customers could request a waiver, but the CCPA maintained that the charge must be voluntary, not added by default. Shangri-La Eros, New Delhi, had not responded to our request for comment at the time of publication....