Mohali, July 27 -- The Mohali district consumer disputes redressal commission directed PMG Tata (Mohali Automobiles) to pay Rs.50,000 as compensation to a local woman, holding that she had to make repeated visits to the dealership to get defects in her newly purchased Tata Nexon rectified. The commission, however, rejected her plea for a vehicle replacement or a refund of its purchase price, noting that she failed to prove any manufacturing defect. The order was passed by a bench comprising president SK Aggarwal, member Paramjeet Kaur, and member Lt Col Jasbir Singh Bath (retd). According to the complaint, Gurpal Kaur, a resident of Aero City, Mohali, purchased a Tata Nexon XM variant from PMG Tata in July 2022 for Rs.10.68 lakh, alongside a Rs.5,000 booking amount. Though informed that the vehicle was ready, it was delivered on July 25, 2022. The next day, she noticed interior defects, including loose nuts and bolts, gaps in the dashboard fittings, loose locks, and interior components falling out of place. She approached the authorised dealer and later emailed both the dealer and Tata Motors, alleging that the defects persisted despite repeated repairs. She also produced photographs, videos, and workshop job cards before the commission, seeking a refund of the sale price, Rs.5 lakh as compensation for harassment, and Rs.25,000 towards litigation expenses. PMG Tata denied the allegations, maintaining that it had supplied a brand-new vehicle rather than a demo car, and argued that every raised complaint was attended to under warranty. The dealer also informed the commission that the vehicle had met with a major accident in May 2023, contending that the complaint was filed in its wake. Tata Motors similarly denied any manufacturing defect, stating that the complainant failed to produce expert evidence. Observing that the dealer had attended to reported issues whenever the vehicle was brought in under warranty. However, acknowledging that the customer had to endure repeated workshop visits, inconvenience, harassment, and mental agony, the commission partly allowed the complaint against PMG Tata....