India, Oct. 28 -- A LinkedIn post by a Mumbai-based woman praising Zomato's inclusive delivery system after a wheelchair-bound delivery partner delivered her order is winning hearts online.

In her post, the woman shared a photo of the delivery agent and wrote that soon after she placed an order on Zomato, she received an automated call informing her that her assigned partner was a person with a disability. The system then asked if she was comfortable proceeding with the order or if she preferred an alternate rider. "The process was smooth, timely, and designed to ensure accessibility for everyone involved," she said.

The woman said that she chose to continue, after which the delivery partner personally called to let her know that he use...