India, July 26 -- A restaurant has earned praise online after a customer found a handwritten note and a Rs.20 refund inside her food parcel when one of the items she had ordered was unavailable. Instead of quietly replacing the item or cancelling the order, the restaurant explained the change and refunded the price difference in cash.

Instagram user Shriya shared the video with the caption, "The smallest gestures leave the biggest impression."

In the video, Shriya explains that she had ordered cheesy momos, but the restaurant had run out of them. Instead, it sent normal crunchy momos along with a Rs.20 refund inside the parcel.

The text on the video reads, "When a restaurant actually cares about its customers."

The food package also c...