India, Nov. 9 -- WeWork CEO John Santora has shared how he is trying to change the company's workplace culture by bringing in greater discipline while giving employees room to manage their personal commitments. His approach includes revisiting everyday office norms and finding a balance between professional expectations and flexibility.

Speaking at Business Insider's The Long Play event on Thursday, Santora told Deputy News Chief Cadie Thompson that establishing trust and maintaining decorum were important parts of his efforts to turn the company around.

The CEO, who describes himself as a structured and disciplined leader, recalled visiting one of WeWork's offices shortly after taking charge. What he saw did not quite match his idea of...