India, May 13 -- The Uttar Pradesh government has decided to undertake a series of relief measures for power consumers across the state to address growing consumer complaints over smart meter billing, recharges, and abrupt disconnections.

In an order issued on May 8, Uttar Pradesh Power Corporation Limited's (UPPCL) managing director Nitin Kumar has directed all discoms to implement consumer-friendly measures for smart meter users.

Under the revised arrangement, consumers using smart meters will now receive bills with a due date to be at least 15 days after issuance of the bills. In case, payment is not made by the due date, consumers will get another seven-day grace period before disconnection action is initiated, said officials.

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