India, Sept. 16 -- Salesforce customers around the world faced a major service outage on Wednesday, with users reporting severe delays, intermittent errors and problems accessing some Salesforce services. The outage affected hundreds of Salesforce instances across several countries, including the US, Japan, India, the UK, France and Germany.

The service disruption was first reported at around 9:30 BST (8:30 UTC) on September 16, according to Salesforce's status page. Salesforce initially said its investigation found that customer requests were getting stuck while waiting for a response from an internal login service. The company said this was using up available server resources.

The company said the issue was serious enough to affect su...