India, Aug. 21 -- Bike taxis returned to Bengaluru roads after two months, but not without the biggest player in the space facing scrutiny over its trade practices.

India's Central Consumer Protection Authority has imposed a fine of Rs.10 lakh on Rapido, or Roppen Transportation Services Pvt. Ltd., for misleading ads and unfair trade practices, the Union Ministry of Consumer Affairs said on Thursday. Additionally, the bike taxi operator has been told to reimburse customers who used the company's 'Auto in 5 minutes or Get Rs.50' offer but did not receive the promised compensation.

According to the data from the National Consumer Helpline, complaints against Rapido surged to 1,224 between June 2024 and July 2025, compared to 575 complaint...