Lucknow, March 9 -- More than 5,000 electricity consumers in Lucknow are grappling with faulty or inflated bills, with the Amausi zone of the Lucknow Electricity Supply Administration (LESA) emerging as the worst affected (3,305 complaints). Consumers claim repeated visits to electricity offices for corrections have brought little relief.

On February 24, in a major disciplinary crackdown on alleged arbitrariness and harassment of consumers, seven engineers were suspended and 24 employees were transferred from Lucknow's Amausi zone. The action was taken by the Madhyanchal Vidyut Vitaran Nigam Limited (MVVNL) MD following complaints of irregularities in power connections and billing corrections under the recently implemented vertical syste...