India, Nov. 13 -- The effects of the global Microsoft service disruption have extended to the aviation sector in India, with several airlines reporting difficulties in their communication channels, including customer support services. IndiGo and Akasa Air flagged disruptions to their email support, while Air India said its operations and communication channels remained unaffected.

IndiGo said its email support services had been affected by the disruption and warned that it might not be able to receive emails from customers. However, the airline said its other support channels remained operational and advised passengers seeking urgent assistance to contact its AI-powered support service, 6E Skai.

In a statement, IndiGo said, "Due to a gl...