Ludhiana, Oct. 28 -- The redressal of electricity complaints registered on the PSPCL helpline 1912 is set to take a major hit in Ludhiana, after outsourced staff employed as CHB (Complaint handling bikes) and CHW (Complaint handling wagons) workers have announced an indefinite strike from Monday midnight. Notably, these workers are responsible to carry out a string of on-ground operations the power department including routine complaint redressal, fault repairs and field maintenance activities.

The protest, spearheaded by the Powercom and Transco Contract Workers Union, will also include a state-level demonstration outside the residence of power minister Sanjeev Arora in Ludhiana on October 28. The union has accused the state government ...