Ludhiana, Feb. 25 -- The District Consumer Disputes Redressal Commission, Ludhiana, has directed Asian Paints Limited and three associates of the company to refund Rs.4.05 lakh to a 70-year-old resident after finding that contracted painting work at his house was left incomplete and substandard.

The order was passed by a bench comprising president Sanjeev Batra and member Monika Bhagat on a complaint filed by Ajay Sood, a resident of Phase-1, Urban Estate, Dugri Road.

Sood approached the commission under Section 35 of the Consumer Protection Act, 2019, stating that in September 2023 he had purchased paints and allied services for interior and exterior painting of his house for Rs.6.50 lakh. Of this amount, he had paid Rs.4.05 lakh to th...