India, Dec. 26 -- A short video showing a simple yet powerful act of kindness by an Italian woman in Dubai has struck a chord with social media users. The clip features Fabrizia Franceschetti, an Italian national, opening her door to receive a delivery.

As the video begins, Franceschetti greets the delivery agent with a friendly "hello how are you", instantly setting a relaxed and cheerful tone. She then asks the agent whether he is celebrating Christmas. When he replies that he is not, the interaction takes an unexpected and touching turn.

Franceschetti opens her wallet and hands the delivery agent a Christmas tip of 500 AED (approximately Rs.12,220). The agent's reaction is immediate and heartfelt. Smiling broadly, he responds with a ...