India, May 26 -- A viral video of an airline crew member fixing a passenger's broken spectacles with nail glue and duct tape has won hearts. IndiGo cabin crew member Madhavi Chiguru stepped in after noticing the solo traveller struggling to eat and drink. In a chat with Hindustantimes.com, Chiguru shared that she never expected her simple act of kindness to go viral, explaining that it reflected the "service from the heart" training she received. She fondly dedicated the viral moment to her proud parents in Telangana, who originally inspired her childhood dream of taking to the skies.

"Forever 6E. Happy customers = Happy day at work," flight attendant Madhavi Chiguru shared. She also posted a video capturing how she helped the customer a...