Mohali, July 27 -- The Mohali consumer commission has directed a local dry-cleaning firm to pay over Rs.63,000 to a customer after holding it responsible for damaging an imported jacket during dry cleaning and failing to honour its written promise to compensate him.

The District Consumer Disputes Redressal Commission ordered Anugrahaprada Enterprises, operating from Phase 5, Mohali, to pay Rs.53,494, representing the value of the jacket, calculated at the prevailing exchange rate from 795 Canadian dollars, along with Rs.10,000 towards compensation and litigation expenses. The amount must be paid within 30 days, failing which the refund will carry a 6% annual interest.

The order came on a complaint filed by Jagwinder Pal Singh, a residen...