India, Nov. 6 -- Gurugram residents continue to face difficulties as cracked and uneven patches, potholes, dust and loosen gravels make daily commute difficult, despite civic assurances of a festive facelift.

While officials maintain that repair work is underway, residents shared a starkly different ground reality. In several neighbourhoods, including sectors 10, 23A, 44, 45, 46, 55 and 56, commuters still endure what they call a "caterpillar ride". Residents said that most of these roads, damaged during monsoon, were either left unattended or began crumbling days after being freshly carpeted.

"I have been in sector 46 since November last year. The area had access to market, metro, office spaces, restaurants and medical services, among ...