India, April 4 -- Congress leader Shashi Tharoor slammed the bureaucratic mindset that persists among government officials even in the digital age, after an X user reached out to him seeking help in speaking with Gujarat chief minister Bhupendra Patel regarding an RTO invoice.

The user replied to one of Tharoor's posts, complaining that an Regional Transport Office (RTO) in Gujarat still requires a 'nine-year-old' signed and stamped physical bill, despite it being available digitally. "Sir, request you to please ask @Bhupendrapbjp to implement #DigitalIndia in Gujarat. The RTO babu declined the digital bill and is asking for a 9-year-old signed and stamped invoice. Are we living in 2026!? @COTGuj_office kindly help," the user wrote, also...