India, Feb. 11 -- What began as a visit to a luxury hotel salon in April 2018 turned into an eight-year court battle that finally ended in 2026. The Supreme Court has reduced a Rs.2 crore compensation granted to model Aashna Roy to Rs.25 lakh, citing a lack of reliable evidence to support her claims of professional loss.

A bench comprising Justices Rajesh Bindal and Manmohan, in a judgment delivered on February 6, held that while "deficiency in service" was established, compensation in consumer disputes must be based on "material evidence" and not the "mere asking" or "whims and fancies" of the complainant, news agency PTI reported.

2018: Roy had visited the salon at ITC Maurya in Delhi on April 12, 2018. Unhappy with the haircut, she a...