Panchkula, June 3 -- Police busted a fake call centre in Sector 2 with the arrest of 21 persons, including four kingpins, who allegedly defrauded US citizens by posing as Amazon customer service representatives.

The operation was carried out late Monday night by teams from the cyber crime police station, state cyber crime unit and various crime investigation units following a tip-off. During the raid, police found several young men and women engaged in conversations with foreign nationals through laptops, headsets and internet-based calling software.

According to the police, the accused would contact the foreign nationals, persuade them to download remote-access applications such as AnyDesk, gain access to their computer systems, and mi...