India, Oct. 5 -- A man claimed that Uber India head Prabhjeet Singh personally contacted him over WhatsApp after he complained about a "fare anomaly" on the company's app. He further added that the industry leader was transparent while explaining Uber's fare-calculating algorithm.
"A few days back, I wrote a very critical and viral post about Uber's pricing anomalies (with respect to a ride experience I had). I was frustrated. Within 10 minutes of it going live, I got a ping on my WhatsApp. It was from Prabhjeet Ji - who heads Uber's entire India & South Asia business. A pretty big guy (in my words)," Jayant Mundhra wrote on LinkedIn. He added that he expected a "corporate pushback" demanding that he delete the post.. However, what he re...
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