Mohali, April 23 -- The district consumer disputes redressal commission has held the Greater Mohali Area Development Authority (GMADA) guilty of deficiency in service and unfair trade practice for handing over a flat at Purab Premium Apartments in Sector-88 without obtaining the mandatory completion certificate and delaying possession.

The complaint was filed by Shilpi Shrivastava, a resident of Phase 10, who had applied for a flat under the Purab Premium Apartments scheme in 2012. She was allotted a unit through a draw of lots and issued a letter of intent on May 21, 2012, with a promised possession timeline of 36 months.

However, the authority failed to deliver possession within the stipulated period and instead offered it in June 201...