India, June 10 -- Chhattisgarh Chief Minister Vishnu Deo Sai on Tuesday reviewed the functioning of the state's Chief Minister Helpline and Grievance Management System (1076), examining its technical infrastructure and complaint resolution mechanism. During the visit, he inspected the process of complaint registration, monitoring and disposal, and directed officials to ensure transparent, accountable and time-bound delivery of public services.

At the helpline centre, Sai personally spoke to caller Poonaram Thakre, who had contacted the service regarding a complaint linked to an income certificate application. After learning about his issue, the Chief Minister assured him that it would be resolved soon.

"Your problem will be resolved soo...