Chandigarh, Aug. 11 -- In a bid to strengthen citizen-centric governance and ensure grievance redressal at the doorstep of residents, the office of the deputy commissioner (DC), Chandigarh, has been conducting regular public hearings (Jan Sunwai) three times a week.

The hearings are held every Monday, Wednesday and Friday, where deputy commissioner Nishant Kumar Yadav, personally interacts with citizens and listens to their grievances. The DC issues directions to the concerned officers and departments for time-bound disposal of complaints, while the complaints and enquiry branch of the DC office monitors compliance and follows up on pending matters.

According to the administration, a total of 223 complaints were received during the publ...