India, May 8 -- Canvas by Instructure was down for thousands of users on Thursday. While many got a message from hacker group ShinyHunters, others saw a maintenance message issued by the company.

This caused confusion among many and people took to X to raise their voices. At the time of writing over 4,000 people were still facing issues with the educational platform, as per Downdetector.

"According to this email from the school, Canvas is supposed to be "fully operational". I guess a hack now counts as a scheduled maintenance in the IT world!," one person commented on the messaging from Canvas.

Another added "What do you mean they hacked CANVAS. Mine says its down for scheduled maintenance but I know I never heard about it.. and I know...