India, Feb. 26 -- Every year, as we approach the end of the financial year, organisations--both for-profit and non-profit--take stock of their performance through numbers. This is a traditional and, in many ways, a sound way of assessment. Yet in the social sector, unlike the private sector, numbers often tell only half the story. Because real change does not happen on a ledger. It unfolds in the quieter shifts of the human spirit. In a student's growing confidence, in the sense of safety a woman feels in her neighbourhood, in the shift from dependency to agency and so much more. Our monitoring and evaluation systems however, are not designed to capture this depth. Dashboards demand clean indicators and funders seek certainty. As a result...