India, May 24 -- Pronto, a Bengaluru-based startup providing 10-minute home services, has responded to criticism over company professionals recording videos inside customers' homes to train AI. Concerns about privacy were first raised on the social media platform X, where a journalist claimed that Pronto staffers were using "small outward-facing cameras during select opt-in jobs" as part of its investor's Physical AI vision.

"Important: How Pronto is turning Indian homes into training grounds for its investors' Physical AI vision. Did you know? Pronto professionals use small outward-facing cameras during select opt-in jobs, and customers receive the footage afterward," journalist Harsh Upadhyay wrote.

The post got over 2 lakh views and ...