New Delhi, May 24 -- Union education minister Dharmendra Pradhan on Sunday directed teams of technical experts from Indian Institute of Technology (IIT) Madras and IIT Kanpur, along with public sector undertaking (PSU) banks to assist the Central Board of Secondary Education (CBSE) in resolving glitches, including payments in its post-result services portal.

Pradhan spoke to Union finance minister Nirmala Sitharaman following students' complaints of payment failures and technical issues. The education ministry in a statement on Sunday said four public sector banks - State Bank of India, Bank of Baroda, Canara Bank and Indian Bank - will help CBSE "put in place robust payment protocols to ensure timely payments, address payment glitches, ...