India, April 14 -- The Brihanmumbai Municipal Corporation (BMC) has unveiled a new action plan to improve "visible cleanliness" across the city, including a proposal to establish a centralised "war room" as a command centre for real-time monitoring and assessment.

Proposed by civic chief Ashwini Bhide, the so-called war room will be supported by a centralised digital portal designed to track performance, streamline complaint redressal and enable better decision-making, according to a report released by the BMC's solid waste management (SWM) department.

For the first time, assistant commissioners across all 24 wards will be assigned clearly defined performance benchmarks, formulated by Kiran Dighavkar, deputy municipal commissioner (SWM)...