India, Oct. 27 -- Mayank Bathwal, member, executive committee, General Insurance Council and Chief Executive Officer, Aditya Birla Health Insurance, in an opinion article titled “The right care, at the right place,” published on Oct. 26, 2026, set out a patient-need-based approach to navigating India’s expanding health care system and described the role of primary care, coordination, and insurers in simplifying access.
Expanding choices, need for navigation
Bathwal wrote that India’s health care system has expanded over the years, giving people access to a wider range of doctors, diagnostic services, hospitals and digital health options. He said that as choices grow, the next opportunity is to make them easier to navigate so people can be...