U.S., Feb. 19 -- ClinicalTrials.gov registry received information related to the study (NCT07416175) titled 'Reducing Waiting Time for Vision Refraction Services' on Feb. 11.
Brief Summary: The Out-Patient Departments (OPD) is often the first point of contact for patients seeking healthcare services and involves the coordination of both administrative and clinical processes. High patient volume and inefficient patient flow can result in prolonged waiting time, contributing to patient dissatisfaction. We performed a root cause analysis (RCA) through group interviews with OPD patients visiting Geta Eye Hospital, Nepal to understand the factors contributing to dissatisfaction towards OPD waiting time. In addition, patient flow through OPD ser...