Dehradun, Feb. 8 -- Consider this - in Australia, a 13 year old boy Austen swam for four hours from a capsized boat to shore to have his stranded family rescued. Kanchan Bai Meghwal, an anganwadi cook in MP's Neemuch district, died after saving 20 children from a swarm of bees. She did so by covering them with mats and a tarpaulin. She suffered hundreds of stings and passed away, but went way beyond the call of duty by saving precious lives through a prompt and intelligent response to an emergency. These are recent incidents that highlight how ordinary people have the skills, courage and resolve to respond to sudden and unexpected challenges.

And, then, there were professional responders of the police, fire services, SDRF and NDRF who fail...