GBARNGA, Bong County, Nov. 9 -- The Liberia Telecommunications Authority (LTA) has opened a regional consumer service center in Gbarnga, Bong County, in a move aimed at bringing telecommunications regulation closer to consumers, strengthening oversight of service providers and reducing the burden on rural operators who previously traveled to Monrovia to access regulatory services.

By Gerald C. Koinyeneh

The facility will provide residents, community radio stations and local internet service providers with a regional platform to report poor network services, lodge complaints, resolve telecommunications-related concerns and process licensing and compliance requirements without making costly trips to the capital.

The opening forms part of...