Kathmandu, Feb. 28 -- With the heralding of the federal democratic republic of Nepal, there was an expectation that the government would reach citizens' doorsteps and that public service delivery would vastly improve. People's pulse 2026 examines to what extent this expectation has been fulfilled-and how citizens perceive government services. Conducted among 2,905 respondents, the study presents a serious yet hopeful picture of the quality, accessibility, and effectiveness of public services provided by federal and provincial governments over the past year.

The most positive finding is that nearly 58.1 percent of citizens feel that the quality of government services has improved. A total of 1,688 respondents reported "significant improve...