Bajhang, April 19 -- Nepal Telecom's mobile network problems in Bajhang district have persisted for over two months, leaving thousands of users struggling to make calls and access basic communication services.

Customers complained that the network began deteriorating in mid-February and the issue is yet to be fixed. Users report frequent call drops, calls connecting without ringing, one-way audio and even instances where dialled numbers connect to the wrong recipients. In many cases, phones display signal bars but the service does not function.

"We already had weak signals in the villages, but now even in the district headquarters calls don't go through when needed," said Asha Jethara, a resident of Talkot Rural Municipality who current...