Jammu, Sept. 25 -- With a view to create awareness about consumer protection and grievance redressal mechanism available under Reserve Bank - Integrated Ombudsman Scheme, 2026, a Town Hall Meeting was organized by the Office of the Banking Ombudsman, RBI, Jammu at Vijaypur, Samba on September 25, 2026. The programme was chaired by Shri Neeraj Kumar, RBI Ombudsman (RBIO). The programme was attended by Senior officials from various banks, branch heads of the branches operating in Samba, customers, senior citizens and students.
Shri Neeraj Kumar, RBI Ombudsman in his key note address highlighted the scheme's customer-centric features, explaining mechanisms for resolving complaints against entities Regulated by RBI. The participants were infor...