NEW DELHI, April 22 -- Prime Minister Narendra Modi has written letters to over a crore civil servants telling them that the principle of 'Nagrikdevo Bhava' (citizen is god) must be at the heart of every decision and the government must serve the people to the best of its abilities.

The Prime Minister also conveyed to the civil servants that governance must be grounded in compassion and that those who bear the responsibility of public service must themselves be the finest examples of lifelong learning.

The letters, written on April 20, a day ahead of Civil Services Day, were issued in 12 languages - Hindi, English, Marathi, Odia, Gujarati, Bengali, Kannada, Punjabi, Assamese, Malayalam, Telugu and Tamil - ensuring wider reach across Minis...