India, Aug. 3 -- Financial institutions are under growing pressure to modernise operations while maintaining regulatory compliance, operational resilience and customer trust. As AI adoption accelerates across the banking and financial services sector, organisations are increasingly looking beyond traditional outsourcing towards managed services that combine automation, domain expertise and continuous optimisation.

Anuj Khurana, Co-founder & CEO, Anaptyss, said the managed services model has evolved significantly as banks focus on agility and long-term business outcomes rather than operational efficiency alone.

"Managed services today are no longer about operational efficiency alone. They are about enabling business agility and resilien...