India, April 13 -- Artificial Intelligence is accelerating a structural shift in the IT channel ecosystem, transforming partner engagement models from product resale to solution-driven outcomes. Gurpreet Singh, Founder & Managing Director, Arrow PC Network, highlighted that customers increasingly expect partners to design AI-ready environments that integrate infrastructure, cloud, data and cybersecurity into unified solution frameworks. This transition is encouraging channel partners to expand their role from transactional suppliers to strategic advisors delivering integration and managed services aligned with business objectives.

According to Singh, partners building sustainable AI practices are investing in workforce readiness, infrast...