Pakistan, Jan. 31 -- Federal Interior Minister Mohsin Naqvi intervened after a citizen's complaint that NADRA incorrectly declared his wife dead. He conducted an unannounced inspection at the 24-hour Defence NADRA Center in Karachi. The minister emphasized that system delays would be permanently resolved.

During the visit, Naqvi interacted directly with citizens who reported long waiting times and service delays. He listened carefully and assured immediate action on all pending complaints. Officials were instructed to upgrade the NADRA system to ensure timely and accurate services.

One serious case involved a living wife mistakenly declared dead. The minister ordered the authorities to correct the death certificate on the spot. In anoth...