Published on, Aug. 25 -- August 25, 2025 12:45 AM

Federal Tax Ombudsman (FTO) Dr. Asif Mahmood Jah, Sitara-i-Imtiaz and Hilal-i-Imtiaz, has set a new national record by resolving 44,370 complaints out of a total of 50,903 filed in just four years. This achievement surpasses the performance of last two decades, during which 37,118 complaints were filed in total.

Addressing an awareness session with the business community on Sunday, FTO Coordinator Saifur Rehman said it was another landmark that 98 percent of FTO's decisions were implemented by the FBR, following the rejection of appeals by the President of Pakistan. He noted that under Dr Jah's leadership, the complaint redressal system became more efficient and accessible to the public ...