DAR ES SALAAM, Aug. 3 -- THERE is something reassuring about knowing exactly who to call when life begins to fall apart. When your car breaks down, you call a mechanic. When your phone stops working, you visit a technician. When you get sick, you know the nearest hospital.

There is comfort in knowing that somewhere, someone has the expertise to solve the problem keeping you awake at night. Legal problems should be no different. Yet for many people, they are. A marriage is falling apart, but neither spouse knows their rights.

An employee is dismissed after years of loyal service and quietly accepts it, believing there is nothing they can do. A family loses land that has belonged to them for generations because they do not know where to s...