Dar es Salaam, Sept. 12 -- Picture this. An employer sits at their desk, staring at a proposal for a new automation tool. It promises real-time insights, improved distribution, and smoother sales operations. On paper, it is brilliant, but in their mind, questions linger. Will my team feel threatened? Will they think I am replacing them with software?

It is a familiar tension; every wave of new technology brings both excitement and anxiety. But here is the truth, automation tools were never meant to replace people. At their best, they amplify human ability, they do not erase the judgment of a field officer or the relationships a salesperson nurtures. They give these professionals sharper insights, clearer direction, and real-time feedback...