DAR ES SALAAM, Oct. 8 -- AIRTEL Tanzania extended its tour of Dar es Salaam to assess the performance of the firms customer care units and agents as part of the Customer Service Week 2025.

As part of Customer Service Week 2025, Airtel Tanzania took proactive steps to engage directly with its customers and agents across Dar es Salaam.

The visits aimed to listen to feedback, showcase innovative solutions, and reinforce the companys Mteja Kwanza theme.

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Led by Charles Kamoto, Airtel Tanzanias Managing Director, the team visited Tandika, Kariakoo, and Mbagala, engaging with customers and agents to understand their experiences firsthand.

Through these interactions, Airtel highlighte...